Get answers to common questions about our pricing and features
Can I change my plan anytime?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing adjustments.
What happens if I exceed my monitor limits?
We'll notify you when you're approaching your limits. You can either upgrade your plan or remove some monitors to stay within your current plan's limits.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee for all paid plans. If you're not satisfied, we'll provide a full refund, no questions asked.
Is there a setup fee?
No, there are no setup fees or hidden costs. You only pay for your chosen plan, and you can start monitoring immediately after signing up.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. All payments are processed securely through Stripe.
Can I get a custom plan for my enterprise needs?
Absolutely! If our standard plans don't meet your requirements, contact our sales team to discuss a custom enterprise solution tailored to your needs.